Shipping info
SHIPPING & DELIVERY POLICY
Last Updated: March 19, 2024
This Shipping & Delivery Policy is an integral part of our Terms and should be read alongside them. Please carefully review our Shipping & Delivery Policy when purchasing our products, as it applies to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
As a retailer offering a diverse range of products sourced from various suppliers, iShop Home Decor is committed to providing efficient and reliable shipping services to our valued customers. Due to the nature of our business model, we are unable to offer a direct choice of shipping method for individual orders.
Multiple Supplier Orders:
In instances where customers place orders comprising products sourced from different suppliers, it is important to note that these products may be fulfilled and shipped separately. This may result in the receipt of multiple shipments for a single order.
Transparency and Trust:
We prioritize transparency and aim to provide clear and accurate information regarding our shipping processes to ensure a positive customer experience. While we strive to streamline shipping procedures and minimize any inconvenience caused by separate shipments, we appreciate your understanding and cooperation in this matter.
Customer Assurance:
Rest assured, each shipment is handled with the utmost care and attention to detail to ensure the timely delivery of your products. We remain committed to offering exceptional customer service and welcome any inquiries or concerns regarding our shipping policies.
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Processing and shipping time:
- Processing time: 1 - 3 business days.
- Shipping time: North American orders typically arrive within one week while in certain cases orders may take up to two weeks depending on demand, size/weight and local regulations.
- Tracking: A tracking number will be provided as soon as it's received from the third-party supplier (product source).
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Shipping Fees:
Shipping Speed Delivery Time (Business Days) Order Total Fee Fast 1 - 7 Under $50 $4,99 Over $50 FREE Standard 5 - 15 Under $50 $4,99 Over $50 FREE
All times and dates given for delivery of the products are given in good faith but are estimates only.
DO YOU DELIVER INTERNATIONALLY?
We offer international shipping on select products.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason, we will inform you as soon as possible and provide a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Phone: +1 239-201-3553
- Online contact form: Contact Us